Melbourne & Victoria · Commercial equipment
Arranging a repair
If a cool room, freezer room or commercial fridge has stopped cooling, ring me. A few details about the equipment help me work out what to bring and when I can get there.
If it’s urgent, ring now. Don’t wait to fill in the notes below.
Choose your equipment
Pick your equipment
Before the call
Four things that help me prepare
- Equipment and location
Suburb or town, cabinet or room type, and the model if available.
- What changed
Current temperature, displayed alarms, unusual noise, ice or water, and when it started.
- Useful photos
The whole unit, controller display and model label, where visible without removing covers or guards.
- Operating and access needs
Trading hours, parking or access restrictions, and whether stock or production is affected.
Do not open electrical panels, reach near moving fans or bypass safety controls to gather information. Follow your business procedures for affected stock.
Optional call notes
Have the details ready when you ring
This tool prepares notes on this page. It does not send a repair request or confirm an appointment. You can copy the notes for your own reference.
You can also use the checklist above without entering anything.
After you ring
What happens next
- Confirm the visit
We sort out where you are, how urgent it is, access and the call-out.
- Diagnose the fault
I check the equipment and tell you what I’ve found.
- Discuss repair options
You hear the fix and the price, and whether I need parts or a second visit.
- Test and explain the result
I tell you what’s fixed for good, what’s temporary and what still needs doing.
Costs
How the cost works
- Before I come out
On the phone we agree the call-out, and the travel if you’re outside Melbourne. If the time of day or the distance changes the cost, I tell you then.
- Once I’ve found the fault
There’s usually more than one way to get it running again. I tell you the options and what each one costs, parts included, and we work out one that fits your budget. Nothing goes ahead until you say yes.
- Parts or a second visit
If a part has to be ordered or the job needs another visit, I tell you before I leave, with the cost.
- Photos first
Photos help me work out the likely fault and what to bring. They usually can’t confirm the fault or the total cost on their own.
I come to you. All work is done on site. There’s no workshop for drop-offs, so please ring before arranging to move any equipment.
Real repair examples
How other faults got fixed
Want regular servicing instead?
Tell me what equipment you have, your trading hours and any faults that keep coming back, and I’ll suggest what to check and how often.