Fault finding
I check temperatures, pressures, the electrics and the controls to find what actually failed, so the same fault doesn’t come straight back.
Hospitality, retail & food serviceARC AU 30896
Commercial refrigeration repairs in Melbourne
Cool rooms, freezer rooms, commercial fridges and freezers, blast chillers and display cabinets. Breakdowns at any hour, plus repairs and regular servicing, across Melbourne and Victoria.
Restaurants, shops and food businesses
When the fridge stops, the clock starts
I repair the refrigeration that restaurants, cafés, takeaways, supermarkets, bottle shops, food producers and cold stores rely on. When it stops, you’re watching the clock on your stock and on food safety.
My job is finding the fault and fixing it, not selling you a new system you don’t need. Before I start, I’ll tell you what’s wrong and what the options cost.
Equipment
What I work on
01Cool rooms & cold rooms
02Freezer rooms & walk-in freezers
03Commercial fridges & freezers
04Refrigerated display cabinets
05Display fridges & freezers
06Blast chillers
07Evaporators & condensing units
08Electronic controls & alarms
How I work
Find the cause, then fix it
Price before work
You hear what’s wrong and what each option costs before I start. There’s usually more than one, so we can pick one that fits your budget.
Regular servicing
A service visit catches worn fans, blocked drains and dirty coils before they stop the system on a busy night.
Recent jobs
What went wrong, and how I fixed it
A kitchen cool room was running warm on a Sunday night. I found a refrigerant leak, got it back to temperature that night and booked the permanent leak repair for the next day.
Read the repair case ↗
Water was dripping from the evaporator onto boxes. The drain was blocked with mould, so I cleaned out the pipework and the coil and it drained normally again.
Read the repair case ↗
The freezer room had been down for about seven hours when the owner rang at 6:07 pm. I found an evaporator fan fault and had it running again by 8:50 pm.
Read the repair case ↗How a job goes
From your call to the fix
- 01You tell me the equipment and what it’s doing
- 02I check the whole refrigeration system
- 03I tell you the fault and what the fix costs
- 04I repair it, test it and tell you what I did
Before you call
Questions people ask
Straight answers, with real jobs as examples where I have them.
Do you repair commercial refrigeration for restaurants, cafés and bottle shops?
Yes. Cool First diagnoses, repairs and maintains commercial refrigeration for hospitality, retail and food businesses across Melbourne and Victoria. Work includes cool rooms, freezer rooms, prep fridges and display cabinets. Call with your equipment type and symptoms so we can discuss the appropriate service.
View real repair workIs a warm commercial fridge always short of refrigerant?
No. A warm cabinet may have airflow, fan, defrost, power, control or refrigeration problems. Refrigerant should not be assumed to be the cause from temperature alone. In our Ascot Vale repair, a failed condenser fan motor caused the reported problem and was replaced after diagnosis.
See the confirmed fan faultHow is the cost of a commercial refrigeration repair worked out?
Repair cost depends on the diagnosed fault, parts, labour, access, location and whether the work is after hours. Call with the equipment and symptoms to discuss call-out arrangements. Repair options and any further work are explained after diagnosis; a universal fixed repair price would be misleading.
Discuss call-out arrangementsI keep paying for commercial fridge repairs. Should I repair it again or replace it?
Start with the confirmed fault and the cabinet’s overall condition. Repair history, parts availability, the proposed repair scope and disruption to your business all matter. Ask which work would solve the current fault and which other problems would remain. Repeated call-outs are a reason to review the complete picture, but they do not automatically mean replacement is the better option. Send the model label and previous service notes so the choices can be discussed after diagnosis.
Discuss cabinet diagnosis and repair optionsMy commercial fridge was repaired, but the same problem keeps coming back. Can you investigate?
Yes. Tell us what was repaired, when the symptom returned and whether it happens continuously or only under certain operating conditions. Previous service notes, alarm photos and temperature history can help us compare the earlier work with the current fault. Recurring symptoms do not, on their own, prove that the previous diagnosis was wrong. The equipment needs checking, with completed work, temporary measures and any further investigation explained separately.
Prepare fault history for a repair call
Call James
Something stopped cooling?
Day or night, 7 days a week, anywhere in Victoria.
Call now0413 750 483 Available 24 hours · 7 days a weekWritten by James, refrigeration technician · Updated 2026-11-01