No forms to fill in
Ring and tell me what’s happening, what equipment it is and what worries you most. The checklist and call notes on this site are there if they help, but you don’t need them.
About Cool FirstARC AU 30896
Run by the tech who answers the phone
I’m James. Cool First is my business. I answer the phone, and most of the time I’m the one who comes out and does the repair.
Who you’ll deal with
No call centre, no answering service
Cool First Australia Pty Ltd repairs and services commercial refrigeration, industrial and water chillers, process refrigeration, the electrical controls on automated equipment, reefer containers, truck and trailer fridge units, and larger air conditioning, anywhere in Victoria.
When you ring 0413 750 483, I pick up. You can tell me what’s happened straight away, and I’ll ask what I need to know to work out the likely fault and what to bring. Nobody has to pass a message on.
Background
Refrigeration and electrical controls
I have a background in industrial electrical automation and nearly 20 years in refrigeration and air conditioning, including 10 years working on reefer containers.
That mix matters when a fault crosses over: a cool room that won’t hold temperature because of a failed contactor, a chiller tripping on an interlock, or an imported machine whose PLC sequence stops the refrigeration running. I look at the refrigeration, the electrics and the controls together.
I speak English and Chinese, and can talk directly with overseas equipment manufacturers when a machine needs it.
What you can expect
How I run a job
Options that fit your budget
Most of the time there’s more than one way to get a system running again. Once I’ve found the fault, I tell you the options and what each one costs. Tell me your budget and I’ll work out a fix that fits it, and I’ll be straight with you about what’s realistic for your equipment.
Straight answers on timing
A warm cool room puts your stock and trading at risk. I’ll tell you when I can get there, and if I need parts or a second visit, I’ll say so up front.
ARC authorisationAU 30896
Core service24/7 breakdown response
CoverageAll of Victoria
Call James
Something stopped cooling?
Day or night, 7 days a week, anywhere in Victoria.
Call now0413 750 483 Available 24 hours · 7 days a weekCompany details
Melbourne-based. On-site refrigeration service.
Cool First is based in Melbourne, Victoria, Australia. We provide on-site commercial refrigeration repairs at customers’ premises across Melbourne and regional Victoria.
- Legal company name
- COOL FIRST AUSTRALIA PTY. LTD.
- ABN
- 25 159 841 255
- ACN
- 159 841 255
- Operating location
- Melbourne, Victoria, Australia
Company registration can be checked on the Australian Government’s ABN Lookup. It confirms the registered entity; it is not a rating of repair quality.
Company and location questions
Where is Cool First based?
Cool First is based in Melbourne, Victoria, Australia. We provide on-site commercial refrigeration repairs at customers’ premises across Melbourne and regional Victoria.
Does Cool First provide repairs at my business premises?
Yes. Cool First provides mobile, on-site commercial refrigeration service. Call James on 0413 750 483 with your suburb, equipment type and symptoms to confirm service availability and attendance for your job.
How can I verify Cool First’s company details?
The legal entity is COOL FIRST AUSTRALIA PTY. LTD., ABN 25 159 841 255 and ACN 159 841 255. Check the government ABN Lookup record using the link below. Our official website is https://www.coolfirst.com.au/ and our direct service number is 0413 750 483.