Industrial refrigeration
Imported refrigeration modules and process cooling equipment used in production and processing.
Imported equipmentARC AU 30896
Industrial and agricultural refrigeration, automated food processing machines and freeze dryers, including brands nobody locally has heard of. Talk directly to me about refrigeration, electrical, heating or PLC faults. Based in Melbourne, with regional Victorian visits by arrangement.
Equipment I repair
Imported refrigeration modules and process cooling equipment used in production and processing.
Refrigeration and cold storage equipment on farms. We talk about regional travel before booking.
Processing machines and freeze dryers with refrigeration, electric heating, sensors and PLC-controlled operating sequences.
Refrigeration, heating and controls
On these machines a fault can sit anywhere between the refrigeration circuit, the heaters, the wiring, the temperature probes and the PLC sequence. I have a background in industrial electrical automation and nearly 20 years in refrigeration and air conditioning, so I look at how all of it works together rather than one part on its own.
Unfamiliar brands are fine. I work from the symptoms and whatever technical information is available. Ring with the model and what it’s doing even if your machine isn’t listed here. What can be repaired depends on the equipment, the documentation, the parts and access to the control system.
Before booking, we agree on what the diagnosis covers, the travel and the charges.
Fault areas
For manufacturers and importers
Pass my details to your supplier or the manufacturer in China. I can go through the fault, the diagrams and the parts with their technical team in English or Chinese, and look after the work on site in Victoria. The scope of work and payment are agreed before I start.
How a job goes
Yes, including brands you won’t find in a local catalogue. I work on industrial refrigeration, agricultural refrigeration and automated food processing equipment, and look at the refrigeration, electrical, heating and PLC side of the fault. I confirm what I can take on once I know the machine and what it’s doing.
I can. I look at refrigeration, electric heating, sensor and PLC control faults on suitable imported freeze dryers. Ring me on 0413 750 483 with the model, where it is and what it’s doing, and I’ll tell you whether I can take it on.
Yes. The fault could be in the refrigeration side, the heaters, a sensor, the wiring or the control sequence. A description over the phone can’t tell us which part has failed, so it needs diagnosing before anything is replaced.
Yes. I can identify the sensors and trace the wiring, inputs, outputs and operating sequence. Getting into a locked PLC program isn’t guaranteed: changing or recovering a program needs the right software, permission and, usually, a backup from the manufacturer.
Yes, in English or Chinese. With your agreement, I can go through the fault, the diagrams and the parts with the manufacturer’s technical team, to help get the local repair done.
I’m an independent technician, not an authorised warranty repairer, unless a separate arrangement with the manufacturer has been confirmed. If the machine is under warranty, ask your supplier to approve third-party service before I start. You can pass my details to them so we can talk directly. Warranty approval and who pays need to be agreed with the supplier first.
I work on site, where the machine is installed. There’s no workshop for drop-offs, so please ring me before arranging to move any equipment.
Yes, regional Victorian visits can be arranged, depending on the location, the equipment and when I’m available. Travel, the diagnostic charge and any upfront payment are agreed before booking. Tell me the town and the machine when you ring.

Call James
Day or night, 7 days a week, anywhere in Victoria.
Call now0413 750 483 Available 24 hours · 7 days a weekWritten by James, refrigeration technician · Updated 2026-11-06